Chye Thiam Maintenance: Unified Communications System
Secure, mission-critical unified communications and asset tracking, demonstrated to Singapore's Deputy Prime Minister.
Delivered a unified communications system for Chye Thiam Maintenance. It carries secured mission-critical voice, video and text. It was demonstrated to Singapore's Deputy Prime Minister Heng Swee Keat when he visited the operations team. The system also tracks the location of all Chye Thiam's assets and resources in real time, which keeps their operations running as efficiently as possible.
Chye Thiam Maintenance needed a mission-critical communications system tough enough for field operations. It also had to track assets and resources across sites in real time, to make operations more efficient.
Deployed a unified communications platform with secured voice, video and text channels. It is linked to real-time tracking of where assets and resources are, across the organisation's operating footprint.
The system was demonstrated live to Deputy Prime Minister Heng Swee Keat during an official visit to Chye Thiam Maintenance. The demonstration covered the secured communications and the real-time asset tracking that came with it.
- My role
- Deployed the unified communications platform, Orion Five Engineering
A communications system that also tracks every asset in real time turns a cost-centre upgrade (radios, phones) into an operations tool. When you weigh a comms upgrade, ask more than "can my team talk to each other". Also ask "what else can this system see" (location, status, use), because that is usually where the bigger efficiency gain sits.
The same diagnostic logic from deployments like this one, applied to your business in half a day.
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Knowing a system will be demonstrated live to the Deputy Prime Minister, with no second takes, changes how carefully you check every cable beforehand. The team at Chye Thiam had run field operations on radios and guesswork for years. Watching them see their own trucks move in real time on a screen for the first time stuck with me more than the visit itself did. Some wins are quieter than a stage; this one just happened to have both.
